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They've always done good work, but they take so darn long I've quit using them.I dropped off a simple project here months ago. Tried to email them, called them and sent a letter to find out the status of the project and never had a response. The project is outstanding by two months for a rear sight replacement on a revolver. Is this typical with them?
And if you're dealing with a unknown get a receipt for the gun with your instructions and the cost, any repairs other than what you authorized requires them to call you for approval. Verbal means nothing, get it all in writing.To others this is a PRIME example of checking FIRST. How often do we see someone who jumps into something, then when its not going well asks. Only then to find out a lot of people would have warned them off.