Northwest Armory - Milwaukie

Disclaimer: This review is written during the pandemic, so I can only comment on the shop with the covid protocol in place. You wait outside and are called in one-by-one, and have to stand in designated areas. If you want to see something, they bring it to you. You do get "personalized attention" because it's one staff per customer.

A big pro to this shop is that you can see their inventory online and buy things online, swinging by to pick it up. I wish other dealers in the area would get digital with their inventory. It's really not hard - I mean, after all, no one is keeping inventory via pen and paper in 2021 I hope, so it's just plugging it into a web site. I think a lot of shops would see an increase in sales if customers could browse online.

NW Armory's gun prices are reasonable...but since you can see what's in stock and what the prices are, you can decide for yourself before visiting! Ammo depends. Got some .223 that was $15/box...Keith's was $14/box. Other places just don't have it. I passed on 9mm because it was a lot more than other places.

Been to this shop twice. First time the guy was professional but very quiet and hardly spoke two sentences. Second time, the staff member was very friendly and gave me some advice that was very good. I realize when there's a line of people outside, they can't small talk.

Very efficient operation and I wouldn't hesitate to go back.

Lots of knowledgeable staff with an always changing lineup of toys, both new and used. I have made many purchases here. Always fun to see what they have in stock.

Have had several great experiences at NWA. Would recommend. as you stated they treat you good, they are busy but when slow. Awesome service. Had some issues with one of my purchases and they made it right.

I've bought 3 guns from them so far, and most likely will buy more in the future... their customer service really is phenomenal, and in me experience their prices are pretty spot on for new guns, and really good for used guns. I bought a new Ruger Mark III, and of course, the first time I took it apart, got it back together wrong. After a few hours of banging my head against the wall trying to get it back together, I sheepishly brought it back to NWA to see if they could fix it, and hopefully not charge too much for it (I was willing to pay for a repair since as far as I could tell it was my mistake, not a defect)... Waited a few mins for the resident "ruger pistol expert" to finish with another customer, then a couple of solid hits, some minor grumbling, and prying later, he got it apart and showed me what I'd done wrong..... And how to hold the Mark III in exactly the right position, aligned with the correct planet, and how to hold your tongue and cross your toes just right to get it back together correctly...

I just wanted to take the time to complement NWA. I was out there yesterday and the place was packed. However, there were lots of friendly sales people there and I never had to wait for service when I had a question or wanted to look at an item. They were not pushy or arrogant, just polite and helpful.

The last few times I've been in there, I've noticed the prices are much more competitive than in the past. Prices on both new and used guns, ammo and accessories were as good or better than any shop in the city of Portland.

With great prices and great service, I would rate my experience yesterday 5 stars out of 5! I couldn't ask for anything more.

Great Job NWA!

Thank you.

I've shopped for ammo (9mm at ~$10/50 and some .32ACP) and accessories (targets, ear/eye protection, cleaning kits) at NW Armory in Milwaukie 5 times now and everytime has been a great experience. I plan to trade a pistol of mine and also purchase a Springfield XD9 Service (Essentials package) for $399 (on sale) in the next month or two. I'm positive I'll have the professional help I request with NW Armory employees - that's how it's always been.

The quality staff and presentable store make for a great experience - I recommend NW Armory to all my shooting friends.

I just wanted to give props to NW Armory for my experience there today! I went in to buy either a Ruger LCP or a Ruger Mark III. I wasn't sure when I walked in, but I ended up getting the LCP this time. My first helper was named Dan who was friendly, polite, and patient as I handled all the firearms I was interested in.

I then browsed around the store a bit. When I settled on the LCP, I was assisted by Dale who was also extremely helpful, friendly, and polite. I have never experienced the level of customer service in a gun store in the Portland area as I did today at NW Armory. I wasn't treated like a non-person, I didn't get any kind of attitude for asking questions, and everyone there today seemed like they were totally willing to go out of their way to help! Who would have thought? ACTUAL customer service!

I made up my mind today that I'm going back there to buy my Ruger Mark III when I'm ready, even if another store has it cheaper. Major hats off to you guys!

I've both bought(including via Auction Arms)and sold there-a big two thumbs up all around!

I just purchased a handgun from them and had a very positive experience. I really enjoyed talking to the people there and my purchase was very reasonably priced. I couldn't be happier!

A+ for NWA

Nice people, very helpful and patient. Pretty good inventory of all types of firearms and lots of ammo choices. They aren't very local for me, but the made me feel welcome which is way more than I can say for guncrafters. I'll definitely go back. +5

NW Armory is my go-to local gun shop. I've always experienced good (and patient) service, even when they're busy and I'm taking my sweet time making a decision. Was in last weekend and they had a decent inventory, plenty of cheap ammo in stock and gave me a great price on a new S&W 686. Thumbs up!