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I find this very odd. I have no issues with Optics Planet. I order a ton of stuff through them because of good deals and their rewards program. I've had only one issue with them ever where they shipped me a giant camping tent instead of my gun case, but they resolved it and it was just a time delay problem. I've also ordered things like magazine extensions and magazines with more than 10 round capacity and never had any issues. Maybe it has something to do with Washington State regulations vs Oregon, but even with all the Measure 114 BS we had to deal with no issues came up.
I will say they're definitely not experts on the products. They're just a big retailer who focus on volume. Either way I hope your issue gets resolved.
I will say they're definitely not experts on the products. They're just a big retailer who focus on volume. Either way I hope your issue gets resolved.